General terms | Kangoo Club Canada

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General terms

GENERAL TERMS AND CONDITIONS

Kangoo Jumps Warranty

Kangoo Jumps are warranted by the Official Distributor to be free from defects in workmanship and materials. If found to be defective, replacement or repair will be authorized subject to the following limitations.

1. The Warranty shall be in effect for 365 days from the date of purchase (exemptions are the shells and springs, which has a 90-day warranty)

2. The Warranty is valid for defects in materials or workmanship only and does not include normal wear & tear.

The Official Distributor’s sole liability from this sale and this warranty is limited to repair or replacement of defective product or component. If the boot portion is defective, the entire product will be replaced. If a component is defective, only that component will be replaced.

NO WARRANTY OTHER THAN THE LIMITED WARRANTY PROVIDED HEREIN IS MADE EITHER EXPLICIT OR IMPLIED.

Returns and refunds

The information below is for customers in Canada who bought their boots or accessories or parts in our Kangoo Club Canada website.

Returns
You can return an item you bought from the Google Store within 15 calendar days after the day you received it.
We’ll refund the account you paid with (minus your original shipping and handling charges) within 14 business days after we receive the product.
Customer pays the Delivery Charge on Returning Goods and they do not get a refund on the delivery charge

Extended holiday returns
If you buy boots or parts or accessories from our online store between November 25 and December 25, 2016, you can return them through January 12, 2017.

Exchanges
You can exchange the product within 15 calendar days after the day you received it.
We will send you the exchanged item in 3 business days after we receive the returned item.

How to return your product?
Please email or call us what address to return the items.

Cancel an order
Cancellation of the order is allowed for 6 hours after purchase has been made.

Replace a defective device
If you think your product is defective please contact us.

Delivery
We only ship in Canada.

Lost or stolen shipments
If you don’t receive your order or you think it was stolen, contact us

Newsletter Terms And Conditions
Terms and Conditions

By subscribing to our newsletter you agree to receive email from us. The aim of our newletter service is to keep our customers and visitors updated about new software releases or new service offerings. The subscription to our newsletter service is not mandatory.

Frequency
The frequency of the newletter issues will be at most monthly, unless serious security concerns about one of our software programmes will force us to do otherwise

Limited Liability
We reserve the sole right to either modify or discontinue the newletter, at any time with or without notice to you. We will not be liable to you or any third party should we exercise such right. Any new features that augment or enhance the then-current services on this site shall also be subject to these Terms of Use.
We reserve the sole right to unsubscribe users / visitors from or newsletter service, without notice . We will do so with any subscriber we deem registered with fake data.

Privacy policy
We will not communicate / spread / publish or otherwise give away your address. You'll be able to change your subscription settings or to delete it alltogether anytime.